Our customer support team is available via phone from Monday to Saturday, 9 AM to 7 PM IST. However, our email support and live chat are available 24/7. For urgent order-related issues, we have an emergency helpline available 24/7.

You can track your order in three ways: 1) Log into your account and go to "My Orders", 2) Use the tracking link sent to your email, or 3) Contact our customer support with your order number. Most orders are trackable within 24 hours of dispatch.

Yes, we offer special discounts for bulk orders from schools, colleges, corporations, and institutions. Please contact our bulk orders department at bulkorders@aibbooks.in or call +91 98765 43212. Our team will provide customized quotes based on your requirements.

Books purchased from our physical stores must be returned to the same store with the original receipt. Online purchases can be returned either through our online return process or at any of our physical stores. Please ensure you have the original invoice for all returns.

We're always looking for passionate book lovers to join our team! Please send your resume to careers@aibbooks.in with the position you're interested in. You can also check our Careers page for current openings. We typically respond to applications within 7-10 business days.

Yes, we ship to select international destinations. Shipping costs and delivery times vary by country. During checkout, you can select your country to see shipping options and costs. Please note that some books may have regional restrictions and additional customs duties may apply.