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Terms & Conditions

Please read these terms carefully before using our website or purchasing from St. Paul Book Centre.

Last Updated: December 1, 2023

Effective Date: December 1, 2023

IMPORTANT NOTICE

By accessing, browsing, or using the St. Paul Book Centre website (www.aibbooks.in) or mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the St. Paul Book Centre website, mobile application, and services (collectively, the "Services") provided by St. Paul Book Centre Online Bookstore Pvt. Ltd. ("Company," "we," "us," or "our").

Binding Agreement: By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you must not access or use our Services.

These Terms constitute a legally binding agreement between you and St. Paul Book Centre. Your continued use of our Services after any changes to these Terms constitutes acceptance of those changes.

2. Eligibility

To use our Services, you must meet the following eligibility criteria:

  • Age Requirement: You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services. If you are under 18, you may only use our Services with the involvement of a parent or guardian.
  • Legal Capacity: You must have the legal capacity to enter into a binding contract.
  • Accuracy of Information: All information you provide must be accurate, complete, and current.
  • Residency: Our Services are available to residents of India and select international locations where we offer shipping services.

Account Suspension: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for violation of these Terms or fraudulent activity.

3. Account Registration

To access certain features of our Services, you may need to create an account. When you create an account, you agree to:

1
Provide Accurate Information

Provide accurate, current, and complete information during registration and keep it updated.

2
Maintain Security

Maintain the security of your password and accept all risks of unauthorized access to your account.

3
Account Responsibility

You are responsible for all activities that occur under your account, including purchases made through your account.

You may not:

  • Create an account for anyone other than yourself without permission
  • Use a false name or impersonate another person
  • Create multiple accounts for abusive purposes
  • Share your account credentials with others

4. Modifications to Terms & Services

We reserve the right to modify these Terms at any time. When we make changes, we will post the updated Terms on this page and update the "Last Updated" date.

Continued Use: Your continued use of our Services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using our Services.

We may also modify, suspend, or discontinue any aspect of our Services at any time, including the availability of any feature, database, or content, without prior notice or liability.

5. Product Information

St. Paul Book Centre strives to ensure that product information on our website is accurate and complete. However, we cannot guarantee that all information is entirely accurate, complete, or current.

Product Descriptions
We attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
Pricing Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information, we reserve the right to refuse or cancel any orders placed for that product.
Product Availability
All products are subject to availability. We may limit or cancel quantities available for purchase. We reserve the right to discontinue any product at any time.

Book Conditions: We sell both new and used books. The condition of used books is clearly indicated in the product description. All books sold are 100% genuine.

6. Pricing & Payments

All prices on our website are listed in Indian Rupees (₹) unless otherwise specified. Prices are subject to change without notice.

Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Digital Wallets (Paytm, PhonePe, Google Pay)
  • Cash on Delivery (Available for select locations)

Taxes and Fees

All prices are inclusive of Goods and Services Tax (GST) as applicable. Additional shipping charges may apply based on your location and order value.

Payment Security: We use secure payment gateways with SSL encryption. However, you acknowledge that we cannot guarantee the absolute security of online transactions and shall not be liable for any breaches except those caused by our gross negligence.

7. Order Processing

When you place an order through our Services, you are making an offer to purchase the products in your cart. We will send you an order confirmation email once your order is received.

1
Order Confirmation

Receipt of order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason.

2
Order Acceptance

Your order is accepted only when we ship the product(s) and send you a shipping confirmation email.

3
Order Cancellation

You may cancel your order before it ships by contacting customer support. Once shipped, standard return policies apply.

Order Verification: For certain high-value orders, we may require additional verification or documentation before processing your order. This may include address verification or identity confirmation.

8. Shipping & Delivery

We ship to locations across India and select international destinations. Shipping times and costs vary based on your location and the shipping method selected.

Delivery Times
Estimated delivery times are provided at checkout. These are estimates only and not guaranteed. Delivery may be affected by factors beyond our control including weather, customs delays, and carrier delays.
Shipping Costs
Shipping costs are calculated based on your location, order weight, and selected shipping method. Free shipping may be available for orders above a certain value.
Delivery Issues
If you experience delivery issues, please contact our customer support within 48 hours of the estimated delivery date. We will work with the carrier to resolve the issue.

Risk of Loss: All items purchased from St. Paul Book Centre are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

9. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way
  • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • To impersonate or attempt to impersonate St. Paul Book Centre, an St. Paul Book Centre employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services

Commercial Use: You may not use our Services for any commercial purpose except as expressly permitted by these Terms or with our prior written consent.

10. Prohibited Activities

You are prohibited from engaging in the following activities:

Strictly Prohibited: Violation of any of these prohibitions may result in immediate termination of your account and legal action.

  • Fraudulent Activities: Using our Services for any fraudulent or unlawful purpose
  • Data Mining: Using any robot, spider, or other automatic device to monitor or copy our website content
  • Interference: Interfering with the proper working of our Services or any activities conducted on the Services
  • Unauthorized Access: Attempting to gain unauthorized access to any part of our Services or systems
  • Resale: Purchasing products for resale without our express written permission
  • Review Manipulation: Posting fake reviews, paying for reviews, or otherwise manipulating our review system
  • Price Manipulation: Attempting to manipulate prices or interfere with other users' transactions

11. Intellectual Property Rights

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by St. Paul Book Centre, its licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Limited License: You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial use only.

You must not:

  • Modify copies of any materials from our Services
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our Services
  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services

12. Reviews & Comments

We encourage you to submit reviews, comments, photos, and other content ("User Content") to our Services. By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

Guidelines for User Content:

  • User Content must be accurate and truthful
  • User Content must not be defamatory, obscene, harassing, or otherwise objectionable
  • User Content must not infringe any third-party rights
  • User Content must not contain viruses or other malicious code
  • User Content must not be commercial in nature

Content Moderation: We reserve the right to remove or edit any User Content at any time for any reason without notice. We are not responsible for any User Content posted by users.

13. Returns & Refunds

Please refer to our separate Refund & Cancellation Policy for detailed information about returns and refunds. Key points include:

  • Return Window: Most products can be returned within 10 days of delivery
  • Return Conditions: Products must be in original condition with all packaging and tags
  • Non-Returnable Items: Certain items like digital products, opened software, and personalized items may not be returnable
  • Refund Processing: Refunds are processed within 7-10 business days after we receive the returned item
  • Return Shipping: Return shipping costs may apply unless the return is due to our error

For complete details on our return and refund process, eligibility, and exceptions, please review our Refund & Cancellation Policy.

14. Warranty Disclaimer

THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.

No Warranty: St. Paul Book Centre MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES.

To the full extent permissible by applicable law, St. Paul Book Centre disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Product Warranties: Any warranties for products are provided by the manufacturers or publishers. We do not provide additional warranties for products sold on our platform.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL St. Paul Book Centre, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

Maximum Liability: IN NO EVENT SHALL THE AGGREGATE LIABILITY OF St. Paul Book Centre EXCEED THE AMOUNT YOU PAID TO St. Paul Book Centre IN THE LAST 12 MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM, OR ONE THOUSAND RUPEES (₹1000), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

16. Governing Law & Dispute Resolution

Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Jurisdiction
Any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the courts of New Delhi, India.
Dispute Resolution
In the event of any dispute, we encourage you to first contact us directly to seek a resolution. If we cannot resolve the dispute informally, we agree to resolve any claim through arbitration rather than in court.

Arbitration: Any dispute or difference arising out of or relating to these Terms shall be referred to a sole arbitrator appointed by St. Paul Book Centre. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be New Delhi, and the language shall be English.

Class Action Waiver: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

17. Links to Other Websites

Our Services may contain links to third-party websites or services that are not owned or controlled by St. Paul Book Centre. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that St. Paul Book Centre shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

18. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

If you wish to terminate your account, you may simply discontinue using our Services or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

19. Indemnification

You agree to defend, indemnify, and hold harmless St. Paul Book Centre, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Services
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your User Content caused damage to a third party

20. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, shall constitute the entire agreement between you and St. Paul Book Centre concerning the Services.

If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Registered Office:
St. Paul Book Centre Online Bookstore Pvt. Ltd.
123 Book Street, Connaught Place
New Delhi - 110001, India
Phone:
+91 98765 43210
(Monday to Saturday, 10 AM - 7 PM IST)

Grievance Officer: As per the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided above.