INDIA'S TRUSTED BOOKSTORE
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: December 1, 2023
Effective Date: December 1, 2023
Welcome to St. Paul Book Centre ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@aibbooks.in.
Scope: This Privacy Policy applies to all information collected through our website (www.aibbooks.in), mobile applications, and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy. This policy describes:
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
| Category | Examples | Purpose |
|---|---|---|
| Personal Identifiers | Name, email address, phone number, shipping address, billing address | Account creation, order processing, customer support |
| Payment Information | Credit/debit card details, UPI IDs, net banking information | Processing transactions, fraud prevention |
| Account Credentials | Passwords, password hints, security questions | Account security and authentication |
| Commercial Information | Purchase history, wish lists, browsing history | Personalized recommendations, order management |
| Communication Data | Customer service queries, feedback, reviews | Improving services, customer support |
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
Marketing Communications: With your consent, we may send you marketing emails about our products, services, and promotions. You can opt-out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality (login, shopping cart, security) | Session or persistent |
| Preference Cookies | Remember your preferences (language, currency, location) | Persistent (up to 1 year) |
| Analytics Cookies | Help us understand how visitors interact with our website | Up to 2 years |
| Marketing Cookies | Used to deliver relevant advertisements and track campaign performance | Up to 1 year |
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
We may share your information in the following situations:
We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with our business partners to offer you certain products, services, or promotions.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Important: We do NOT sell your personal information to third parties for their marketing purposes without your explicit consent.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
We urge you to take steps to keep your personal information safe, such as choosing a strong password for your account and keeping your login credentials confidential.
Depending on your geographical location, you may have certain rights regarding your personal information. These may include:
If you would like to exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.
Response Time: We will respond to your request within 30 days of receipt. If we need more time, we will inform you of the reason and extension period.
Our Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
For children between 13 and 18 years, we recommend that parents and guardians review, monitor, and guide their online activity. St. Paul Book Centre does not knowingly collect personal information from children under 18 without parental consent.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We will let you know via email and/or a prominent notice on our Services, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy, please contact us:
St. Paul Book Centre Online Bookstore Pvt. Ltd.
Grievance Officer: As per the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided above.